Profile Settings

Customize your MentionFox profile, notification preferences, and display options. All settings are in Settings > Profile.

Display Name & Avatar

Your display name appears in team activity logs, reports, and shared dashboards. To update it:

1. Go to Settings > Profile.
2. Edit the Display Name field.
3. Click the avatar circle to upload a profile photo (JPG or PNG, max 2MB).
4. Click Save.

Email Address

Your email is used for login, notifications, and account recovery. To change it:

1. Go to Settings > Profile > Email.
2. Enter your new email address.
3. Click Update Email. A verification link is sent to the new address.
4. Click the link in the verification email to confirm the change.

Your old email remains active until you verify the new one. If you do not verify within 24 hours, the change is cancelled.

Company Profile

Your company profile powers AI features like scan suggestions, win themes, and outreach personalization. A complete profile gives better results.

1. Go to Settings > Company Profile.
2. Fill in your company name, website, industry, description, and key products/services.
3. Add competitors (MentionFox uses these for Outfoxer intelligence).
4. Add your value propositions and target customer personas.
5. Click Save.

Timezone

Your timezone setting affects how scan schedules, report timestamps, and dashboard date filters work. Set it in Settings > Profile > Timezone. MentionFox auto-detects your browser timezone on first login, but you can override it manually.

Notification Preferences

Control what MentionFox sends you and how. Go to Settings > Notifications:

• Email digest -- daily or weekly summary of mentions, leads, and scan activity
• Scan alerts -- email when a scan completes (all scans or only those with new mentions)
• Credit warnings -- email when credits drop below 20%, 10%, or a custom threshold
• Dossier ready -- email when a deep dossier generation finishes
• Team activity -- notifications when team members add clients, run scans, or generate reports

Each notification type can be toggled independently. If you have Slack connected, you can route any of these to Slack instead of (or in addition to) email.

Default Dashboard View

Choose what you see when you first log in:

• Overview -- aggregated metrics across all clients
• Specific client -- jump straight to your most active client's War Room
• Mentions feed -- real-time feed of latest mentions
• Dealflow -- sales pipeline view

Set this in Settings > Profile > Default View.

Deleting Your Account

To permanently delete your MentionFox account and all associated data:

1. Go to Settings > Profile > Danger Zone.
2. Click Delete Account.
3. Type your email to confirm.
4. Click Permanently Delete.

This action is irreversible. All clients, contacts, mentions, dossiers, and reports are permanently erased. If you are the account owner with team members, you must remove all team members first.